Welcome to Peak Care
We’re reimagining healthcare and inviting you to explore the future with us. Peak Care, brought to you by Premera Blue Cross and MultiCare, attempts to fix some antiquated processes, like calling for appointments, mountains of paperwork, and surprise costs. Your participation changes everything.
Get the most out of your plan
Set-up will take a couple of steps, but then you'll be good.
1. Sign up for Premera Pulse
Get cost estimates and make appointments with the touch of a finger. Same day and week appointments may be available at select clinics.
Text NOW to 24248
2. Register for MultiCare MyChart
Communicate with your care team, access test results, and read summaries after your visit.
Text CARE to 29094
3. Install the Premera app
Download the app to securely check your claims, show your digital ID card, and do more with a quick swipe and a tap.
Text CARE to 29094
More ways to use your plan
The MultiCare Connected Care Clinically Integrated Network offers more than 3,500 providers across Washington state. You also have access to a network of chiropractors, acupuncturists, naturopaths, and massage therapists.
Money-saving care options
- A registered nurse can help you determine whether you need care or where to go. Call the free 24-Hour NurseLine at 800-841-8343.
- Teladoc is a $20 option for diagnosing common illnesses such as sinus problems, urinary tract infections, pink eye, allergies, and flu. The doctors can even send a prescription to a local pharmacy.
- MultiCare Indigo Urgent Care clinics save money over the emergency room.
How it’s different
Show your Peak Care card and get complimentary valet parking at participating locations.
We're here to help
What you pay
Your network of contracted healthcare providers is called Tahoma. Services from out-of-network providers will not be covered—except in emergency situations.
These numbers are examples. Sign into your Premera account for your plan details.
Jane has a $1,500 deductible, 20% coinsurance and a $5,000 out-of-pocket maximum. She pays the first $1,500 of her healthcare expenses. Then she will pay 20% of the cost of in-network care while her plan pays 80% until she reaches her out-of-pocket maximum. Then her plan pays 100% of in-network care.
Preventive care is covered in full with most plans.
Jane has had a few doctor visits and reached her deductible. Her plan now begins paying most of her qualified medical costs.
Jane has seen the doctor several times and has paid $5,000 out-of-pocket this year. Now her plan will pay the full cost of her qualified medical costs this year.
What else you get
Maternity and newborn programs
Get birthing space options, classes, and access to the region’s largest Level IV neonatal intensive care unit.
Personal health support
Licensed clinicians are here to help with complex health conditions, such as inflammation, autoimmune diseases, multiple sclerosis, heart disease, cancer, HIV, or asthma.
Get rewarded for the healthy choices you’re already making and support in establishing new habits.
Low-cost fitness center memberships
Get access to 9,000 fitness centers nationwide for only $25 a month (plus a $25 enrollment fee and applicable taxes).
Get access to important preventive care and vaccines at no additional cost because identifying problems early improves outcomes.
Access concierge services to help navigate complex or chronic care.